Resolved after 51 minutes, affecting Indexing, on March 5, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Mar 05, 2025, 09:17 AM UTC
We are currently investigating an indexing issue for customers on the new Shopify connector. Our teams are actively working on a resolution and will provide an update within the next 30 minutes. We appreciate your patience.
- identified Mar 05, 2025, 09:52 AM UTC
The issue has been identified and our teams are working on implementing a fix. We’ll provide more updates as soon as we have additional information. We will provide another update in 30 minutes or less.
- monitoring Mar 05, 2025, 10:04 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 05, 2025, 10:04 AM UTC
We are continuing to monitor for any further issues.
- resolved Mar 05, 2025, 10:08 AM UTC
This incident has been resolved.
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