Searchspring incident
503 Service Unavailable for small subset of customers
Resolved after 29 minutes, affecting Search, on July 23, 2025.
The issue has been fully resolved, and all affected services are now operating as expected.
Affected components
Update timeline
- investigating Jul 23, 2025, 09:18 PM UTC
We are currently experiencing a high volume of 503 Service Unavailable errors impacting the search experience across a small subset of sites. This may result in degraded performance or temporary unavailability of search functionality for some users. Our team has identified the root cause and are working to resolve this issue. We will provide another update in 30 minutes or sooner.
- monitoring Jul 23, 2025, 09:27 PM UTC
A fix has been implemented, and we are currently monitoring system performance to ensure the issue has been fully resolved.
- resolved Jul 23, 2025, 09:47 PM UTC
The issue has been fully resolved, and all affected services are now operating as expected.
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