ScreenshotOne incident

ScreenshotOne is unavailable

Resolved after 31 minutes, affecting section-124220 (API Availability) and section-124220 (Dashboard) and 1 more, on November 18, 2025.

resolved Nov 18, 2025, 02:54 PM UTC

Cloudflare seems to fully recover their services. The ScreenshotOne API should be available now. We are still monitoring the situation.

Started: Nov 18, 2025, 02:23 PM UTC
Resolved: Nov 18, 2025, 02:54 PM UTC
Duration: 31m
Detected by Pingoru: Nov 18, 2025, 02:23 PM UTC

Affected components

section-124220 (API Availability)section-124220 (Dashboard)section-124220 (Landing Page)section-196802 (Rendering screenshots (binary response, a simple example website))section-196802 (Rendering screenshots (JSON response, a simple example website))section-196806 (API Rate Limit and Quota Management)section-196806 (Kubernetes Cluster (USA))section-196806 (Servers with GPU support (Finland))section-124220 (API Availability)

Update timeline

investigating Nov 18, 2025, 02:23 PM UTC

Our hosting provider for Cloudflare is down, and since we host our API gateways as Cloudflare Workers, the API is unavailable now. https://www.cloudflarestatus.com/ We are observing the situation and researching what solution we can find.
resolved Nov 18, 2025, 02:54 PM UTC

Cloudflare seems to fully recover their services. The ScreenshotOne API should be available now. We are still monitoring the situation.

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