Screeners incident

Service Interruption

Resolved after 6 hours 31 minutes, affecting Web Application and SafeStream and 1 more, on October 20, 2025.

monitoring Oct 20, 2025, 10:21 PM UTC

This is now resolved. We are now currently monitoring the situation.

Started
Oct 20, 2025, 04:43 PM UTC
Resolved
Oct 20, 2025, 11:15 PM UTC
Duration
6h 31m
Detected by Pingoru
Oct 20, 2025, 04:43 PM UTC

Affected components

Web ApplicationSafeStreamMagic Link EmailstvOS AppShow and Episode NotificationsFile Ingest

Update timeline

  1. identified Oct 20, 2025, 04:43 PM UTC

    We have identified a service interruption that has caused possible instability issues to the system and may impact use of service. We have identified this issue through one of our upstream providers and are currently working on the issue.

  2. monitoring Oct 20, 2025, 10:21 PM UTC

    This is now resolved. We are now currently monitoring the situation.

  3. resolved Oct 20, 2025, 11:15 PM UTC

    This incident has been resolved.

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