Resolved after 4 days 7 hours, affecting Support Center, on May 29, 2025.
This issue has been resolved. All the features in our support center are working as expected.
Affected components
Support Center
Update timeline
- investigating May 29, 2025, 02:00 AM UTC
Our support center is currently down - you can still create new tickets via https://app.zyte.com and receive updates via email. You cannot access or manage existing tickets at the moment. We are sorry for the inconvenience, our team is actively working on to resolve the issue.
- monitoring May 29, 2025, 05:16 PM UTC
This issue has been resolved. All the features in our support center are working as expected.
- resolved Jun 02, 2025, 09:52 AM UTC
This incident has been resolved.
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