Resolved after 13 hours 17 minutes, affecting Zyte API, on August 10, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Zyte API
Update timeline
- investigating Aug 10, 2025, 07:59 PM UTC
We are currently experiencing issues provisioning Zyte API accounts. This incident does NOT affect the Zyte API service.
- investigating Aug 10, 2025, 08:00 PM UTC
We are continuing to investigate this issue.
- identified Aug 10, 2025, 09:50 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 10, 2025, 09:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 11, 2025, 09:17 AM UTC
This incident has been resolved.
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