Resolved after 1 hour, on November 13, 2024.
On November 13 at 21:25 UTC, a brief network interruption between components of our infrastructure triggered an automatic failover of our systems to a backup component. The time required for propagation to this component caused a 10-minute service interruption for the Login and Scoring components. Alerts from the Transaction Monitoring System were not interrupted but may have been delayed by 10 minutes. By 21:35 UTC, all services were fully restored.
Update timeline
- resolved Nov 14, 2024, 11:05 AM UTC
On November 13 at 21:25 UTC, a brief network interruption between components of our infrastructure triggered an automatic failover of our systems to a backup component. The time required for propagation to this component caused a 10-minute service interruption for the Login and Scoring components. Alerts from the Transaction Monitoring System were not interrupted but may have been delayed by 10 minutes. By 21:35 UTC, all services were fully restored.
Your product runs on more than Scorechain
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services