Resolved after 3 hours 18 minutes, affecting API and application, on March 3, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
API and application
Update timeline
- investigating Mar 03, 2025, 08:37 AM UTC
We are currently investigating slowness in the platform and API.
- identified Mar 03, 2025, 09:05 AM UTC
A recently deployed data importer has been identified as the cause and has been shut down to mitigate the issue. We are now working on a fix for the data importer.
- monitoring Mar 03, 2025, 09:33 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 03, 2025, 11:56 AM UTC
This incident has been resolved.
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Amazon Web Services