Scorechain incident

Service Alert: Search Functionality Issue

Resolved after 40 minutes, affecting API and application, on July 11, 2025.

resolved Jul 11, 2025, 09:59 AM UTC

The root cause have been identified and fully resolved. We apologize for the inconvenience.

Started
Jul 11, 2025, 09:18 AM UTC
Resolved
Jul 11, 2025, 09:59 AM UTC
Duration
40m
Detected by Pingoru
Jul 11, 2025, 09:18 AM UTC

Affected components

API and application

Update timeline

  1. investigating Jul 11, 2025, 09:18 AM UTC

    We’re currently experiencing a production issue affecting the search functionality. We sincerely apologize for the inconvenience and are actively working to resolve the issue as quickly as possible. In the meantime, the scoring feature is still fully operational. You can continue using it directly via the following link: - https://app.scorechain.com/address/{BLOCKCHAIN}/{ADDRESS_HASH} - https://app.scorechain.com/transaction/{BLOCKCHAIN}/{TRANSACTION_HASH}

  2. resolved Jul 11, 2025, 09:59 AM UTC

    The root cause have been identified and fully resolved. We apologize for the inconvenience.

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