Resolved after 2 hours 55 minutes, affecting SchooLinks Web App and Course Planner, on January 8, 2025.
This incident has been resolved. We have continued to monitor our production environment and no further errors have been reported or identified.
Affected components
Update timeline
- monitoring Jan 08, 2025, 04:35 PM UTC
On Jan 8th, from 9:19 to 9:28 AM CDT, our team identified reports of degraded performance for the Course Planning module. Initial investigations suggest this may be caused by increased database query latency. The Course Planning module and the rest of the platform have been fully operational since 9:29 AM CDT. Our team has deployed a fix which we're presently monitoring.
- resolved Jan 08, 2025, 06:41 PM UTC
This incident has been resolved. We have continued to monitor our production environment and no further errors have been reported or identified.
Your product runs on more than SchooLinks
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services