Resolved after 3 hours 24 minutes, affecting Infrastructure and Data Processing: Background Tasks, on March 10, 2025.
All missing objects have been restored. We are continuing to investigate any updates to data that did not persist and will continue to resolve issues.
Affected components
Update timeline
- investigating Mar 10, 2025, 09:24 PM UTC
After completing database maintenance on Saturday morning, we discovered that our live web application was missing some data that was created and/or updated on Friday. This is affecting a subset of our users and organizations. This data has not been lost. We are working to restore this data.
- investigating Mar 10, 2025, 09:27 PM UTC
We have restored missing users, organizations, documents and additional data. We are continuing to work to restore the remaining data.
- resolved Mar 11, 2025, 12:48 AM UTC
All missing objects have been restored. We are continuing to investigate any updates to data that did not persist and will continue to resolve issues.
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