Scalyr incident
ingestions and queries are affected on app.scalyr.com, app.eu.scalyr.com, app.dataset.com, and app.eu.dataset.com
Resolved after 5 hours 42 minutes, on January 16, 2025.
Recovery is currently in progress. The estimated time for full ingestion restoration is approximately 60 to 90 minutes from now.
Update timeline
- investigating Jan 16, 2025, 06:39 PM UTC
We are currently investigating this issue.
- investigating Jan 16, 2025, 07:10 PM UTC
We are in the process of rolling back the change and restarting the affected servers. Some accounts may observe a gradual recovery of their logs.
- identified Jan 16, 2025, 07:48 PM UTC
A misconfiguration deployment caused server resource allocation issues. A rollback and server restart have been initiated to address the problem.
- monitoring Jan 16, 2025, 10:01 PM UTC
Recovery is currently in progress. The estimated time for full ingestion restoration is approximately 60 to 90 minutes from now.
- resolved Jan 17, 2025, 12:22 AM UTC
The backlog data caused by the incident has been fully recovered in all regions
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