Scalr incident
Runs Are Not Using the Account Level Default Agent Pool
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Resolved after 1 hour 32 minutes, affecting Scalr Platform, on October 7, 2025.
The issue has been identified and a fix is being implemented.
Affected components
Scalr Platform
Update timeline
- investigating Oct 07, 2025, 08:42 PM UTC
Runs are not using agents if the agent is set as the default for the account. A workaround, for now, is to set the agent pool in the workspace settings explicitly. A fix is in progress to ensure that the account-level defaults are used as expected.
- identified Oct 07, 2025, 08:42 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 07, 2025, 10:14 PM UTC
This incident has been resolved.
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