Scaleway Outage History
Scaleway degraded · 4 active incidents · 2 long-running issues View live status →Pingoru has recorded 363 incidents for Scaleway: 362 in the last 12 months and 133 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 36 | 646 of 720 (90%) |
| May 2026 | 45 | 723 of 744 (97%) |
| June 2026 | 60 | 575 of 720 (80%) |
| July 2026 | 65 | 654 of 744 (88%) |
| August 2026 | 34 | 572 of 744 (77%) |
| September 2026 | 47 | 720 of 720 (100%) |
| October 2026 | 44 | 591 of 591 (100%) |
Incidents, newest first
Minor September 7, 2026 [NETI] - DC2 / 202-A / A11 - Switch unreachable 2m DC2, Network
Started Sep 07, 2026, 10:05 AM UTC· resolved Sep 07, 2026, 10:07 AM UTC
- investigating Sep 07, 2026, 10:05 AM UTC
Since 11h48 CEST, public switch located in DC2 room 202-A rack A11 is down. All servers attached to it have lost public connectivity.
- resolved Sep 07, 2026, 10:07 AM UTC
This incident has been resolved.
Major September 5, 2026 [OBJS] - [it-mil] - Elevated error rate - All hive nodes are down 52m Object Storage, it-mil-1
Started Sep 05, 2026, 01:02 PM UTC· resolved Sep 05, 2026, 01:55 PM UTC
- investigating Sep 05, 2026, 01:02 PM UTC
We are seeing an elevated error rate on IT-MIL-1 for object storage. Teams are working on it.
- investigating Sep 05, 2026, 01:05 PM UTC
Object Storage is now in nominal state, you may have seen errors on PUT and GET.
- resolved Sep 05, 2026, 01:55 PM UTC
The incident has been resolved.
Critical September 5, 2026 [IT-MIL]Multiple APIs are down 3h 18m APIs, it-mil-1
Started Sep 05, 2026, 10:42 AM UTC· resolved Sep 05, 2026, 02:00 PM UTC
- investigating Sep 05, 2026, 10:42 AM UTC
All APIs hosted on it-mil are down.
- investigating Sep 05, 2026, 10:51 AM UTC
We are still working on the incident.
- investigating Sep 05, 2026, 11:09 AM UTC
The situation is returning to normal. We are currently fixing the side effects. During the incident, management of resources on IT-MIL-1 AZ was not possible through APIs and console.
- investigating Sep 05, 2026, 11:38 AM UTC
APIs for IT-MIL are still unavailable due to remaining network issue.
- investigating Sep 05, 2026, 11:42 AM UTC
Situation is stabilizing on the API side, we are still working to manage side effects.
- investigating Sep 05, 2026, 12:21 PM UTC
Teams are still working on the remaining problems.
- monitoring Sep 05, 2026, 01:07 PM UTC
APIs are on a nominal state. Situation is back to normal.
- resolved Sep 05, 2026, 02:00 PM UTC
Incident has been resolved.
Minor September 4, 2026 [TREM] - Delivery latency 16m Transactional Email
Started Sep 04, 2026, 09:46 AM UTC· resolved Sep 04, 2026, 10:02 AM UTC
- investigating Sep 04, 2026, 09:46 AM UTC
Your domain may suffer from delivery latency. Our team is working to fix this situation.
- investigating Sep 04, 2026, 09:59 AM UTC
We are continuing to investigate this issue.
- resolved Sep 04, 2026, 10:02 AM UTC
The main problem has been found and resolved. The email in queue may take some minutes to be completely sent.
Notice September 3, 2026 [BOOKMYNAME] – Global – .CO TLD Connectivity Issue – BookMyName
Started Sep 03, 2026, 03:07 PM UTC· resolved Sep 03, 2026, 03:07 PM UTC
- resolved Sep 03, 2026, 03:07 PM UTC
From 11:30 AM to 3:30 PM, communication with the .CO TLD was unstable, causing errors in all domain‑related operations
Minor September 3, 2026 [DC5] Public switch reboot 3d 20h Dedibox, DC5
Started Sep 03, 2026, 01:08 PM UTC· resolved Sep 07, 2026, 09:20 AM UTC
- investigating Sep 03, 2026, 01:08 PM UTC
Switch crashed and rebooted due to kernel panic. Public connectivity was impacted for around 5min for servers located in DC5 - Room 1 - Zone 1 - Rack D57 - Bloc D
- resolved Sep 07, 2026, 09:20 AM UTC
This incident has been resolved.
Minor September 2, 2026 [LBAS] - [fr-par-1] - Extra delay on Load Balancer configuration/creation 1h 17m fr-par-1, Load Balancer
Started Sep 02, 2026, 02:04 PM UTC· resolved Sep 02, 2026, 03:22 PM UTC
- investigating Sep 02, 2026, 02:04 PM UTC
Extra delay for Load Balancer configuration.
- resolved Sep 02, 2026, 03:22 PM UTC
This incident has been resolved.
Minor September 2, 2026 [VPC] Network Connectivity issues in pl-waw-3 26d pl-waw-3, VPC
Started Sep 02, 2026, 01:44 PM UTC· resolved Sep 28, 2026, 01:47 PM UTC
- monitoring Sep 02, 2026, 01:44 PM UTC
Since 11h yesterday, part of the traffic exiting or reaching waw3 was blackholed. The issue is fixed now since 15h30
- monitoring Sep 02, 2026, 01:58 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 28, 2026, 01:47 PM UTC
This incident has been resolved.
Notice September 1, 2026 [DC3] Public switch reboot in DC3 - Room 4 - Zone 4-5 - Rack A11 22s Dedibox, DC3
Started Sep 01, 2026, 12:00 PM UTC· resolved Sep 01, 2026, 12:00 PM UTC
- investigating Sep 01, 2026, 12:00 PM UTC
Switch crashed and rebooted due to kernel panic. Public connectivity was impacted for around 5min for servers located in DC3 - Room 4 - Zone 4-5 - Rack A11
- resolved Sep 01, 2026, 12:00 PM UTC
This incident has been resolved.
Notice September 1, 2026 [BILL] - Duplicate PDF documents for Scaleway Italia customers 8h 10m Billing
Started Sep 01, 2026, 06:39 AM UTC· resolved Sep 01, 2026, 02:49 PM UTC
- investigating Sep 01, 2026, 06:39 AM UTC
Issue with invoice PDF document listing in the console for SCW Italia customers
- monitoring Sep 01, 2026, 07:06 AM UTC
Root cause is found and a fix has been deployed. Display and listing of PDF documents should be nominal
- resolved Sep 01, 2026, 02:49 PM UTC
This incident has been resolved.
Minor August 30, 2026 [Dedibackup] - [DC3] - dedibackup unavalaible - 500 error 29d 3h Dedibackup
Started Aug 30, 2026, 10:06 AM UTC· resolved Sep 28, 2026, 01:46 PM UTC
- identified Aug 30, 2026, 10:06 AM UTC
Since August 26th, the dedibackup on DC3 has been unreachable and is returning 500 errors.
- resolved Sep 28, 2026, 01:46 PM UTC
This incident has been resolved.
Minor August 27, 2026 [Elastic Metal] Install issues 2h 24m Elastic Metal
Started Aug 27, 2026, 07:50 PM UTC· resolved Aug 27, 2026, 10:14 PM UTC
- investigating Aug 27, 2026, 07:50 PM UTC
During or after installation, Elastic Metal encounters an error. We are investigating.
- resolved Aug 27, 2026, 10:14 PM UTC
The issue should now be fixed. We invite you to retry installing your Elastic Metal server if it is still in an error state.
Minor August 27, 2026 [GAPI] - missing metrics in cockpit 26m Generative API
Started Aug 27, 2026, 03:14 PM UTC· resolved Aug 27, 2026, 03:41 PM UTC
- investigating Aug 27, 2026, 03:14 PM UTC
The Generative APIs metrics are currently missing from Cockpit. The issue is currently under investigation.
- resolved Aug 27, 2026, 03:41 PM UTC
This incident has been resolved.
Notice August 27, 2026 Temporary Traffic Loss on partial FR-PAR-2 instances – fr-par-2, Instances, Network
Started Aug 27, 2026, 02:57 PM UTC· resolved Aug 27, 2026, 02:57 PM UTC
- resolved Aug 27, 2026, 02:57 PM UTC
Outage Timestamps : Start-Time : 13:47 UTC End-Time : 13:56 UTC Due to a production operation on a specific network device. Instances located on the hypervisors connected to this network device have been impacted by a network outage. This outage has impacted all outbound traffic of these instances. Inbound traffic was not impacted.
Minor August 27, 2026 [CKPT] [FR/NL/PL] - Cockpit Logs ingestion down 46m fr-par-1, fr-par-2, fr-par-3, nl-ams-1 and 6 more
Started Aug 27, 2026, 02:52 PM UTC· resolved Aug 27, 2026, 03:38 PM UTC
- investigating Aug 27, 2026, 02:52 PM UTC
On a schedule maintenance of Cockpit components, we had an issue which breaks loki ingestion on FR-PAR, NL-AMS and PL-WAW. We are actually taking a step back
- resolved Aug 27, 2026, 03:38 PM UTC
Loki is up on all Regions. Some logs have been lost because too old for replay, we're sorry for the impact.
Minor August 27, 2026 [EDGE] - [GLOBAL] - latency on some nodes 4h 4m Edge service
Started Aug 27, 2026, 12:16 PM UTC· resolved Aug 27, 2026, 04:21 PM UTC
- identified Aug 27, 2026, 12:16 PM UTC
High latencies may occur on Edge Services Pipelines
- resolved Aug 27, 2026, 04:21 PM UTC
This incident has been resolved.
Minor August 27, 2026 [OBJS][AMS][PAR] Increased 5xx errors following the loss of a rack 23h 59m nl-ams-1, nl-ams-2, nl-ams-3, Object Storage
Started Aug 27, 2026, 08:12 AM UTC· resolved Aug 28, 2026, 08:12 AM UTC
- investigating Aug 27, 2026, 08:12 AM UTC
Due to a planned electrical maintenance, one of our rack lost its power. This has increased the 5xx error level and also increased latency on nl-ams.
- resolved Aug 28, 2026, 08:12 AM UTC
This incident has been resolved.
Minor August 26, 2026 [SEDB] - [fr-par] - Endpoint not displayed correctly in the console 11d 19h fr-par-1, fr-par-2, fr-par-3, Databases
Started Aug 26, 2026, 04:26 PM UTC· resolved Sep 07, 2026, 11:55 AM UTC
- identified Aug 26, 2026, 04:26 PM UTC
We quickly identified that it's about a naming change on the API side.
- resolved Sep 07, 2026, 11:55 AM UTC
This incident has been resolved.
Notice August 26, 2026 [DNSE] - [waw1] - no update on DNS 35m
Started Aug 26, 2026, 08:13 AM UTC· resolved Aug 26, 2026, 08:48 AM UTC
- investigating Aug 26, 2026, 08:13 AM UTC
We are currently investigating this issue.
- resolved Aug 26, 2026, 08:48 AM UTC
This incident has been resolved.
Minor August 25, 2026 [BMNA] - global - epp instability for some TLDs 35m BookMyName, Domains, Domains
Started Aug 25, 2026, 08:55 AM UTC· resolved Aug 25, 2026, 09:30 AM UTC
- identified Aug 25, 2026, 08:55 AM UTC
We are currently experiencing an issue with our EPP connection for the following TLDs: art, audio, baby, beauty, bond, build, cam, christmas, college, cyou, desi, diet, fans, flowers, guitars, hair, help, icu, lol, makeup, mom, monster, ooo, pics, quest, rent, saarland, skin, xyz All operations (registration, renewal, transfer, etc.) for these TLDs are temporarily suspended while we restore the connection. We apologize for the inconvenience and will update this page as soon as services resume.
- resolved Aug 25, 2026, 09:30 AM UTC
This incident has been resolved.
Minor August 25, 2026 [OBJS] - [pl-waw] - Elevated P99 latencies due to a slow storage pod 11m Object Storage
Started Aug 25, 2026, 07:55 AM UTC· resolved Aug 25, 2026, 08:06 AM UTC
- investigating Aug 25, 2026, 07:55 AM UTC
Starting 6.30 a.m UTC, clients may experience very high p99 latencies due to a slow storage pod.
- resolved Aug 25, 2026, 08:06 AM UTC
As of 7:47 a.m. UTC, latencies have returned to a nominal state.
Minor August 21, 2026 [BMNA] - [world] - EPP connection issues with Verisign Registry (.com/.net/.name/.cc) 2h 58m BookMyName
Started Aug 21, 2026, 10:02 AM UTC· resolved Aug 21, 2026, 01:01 PM UTC
- investigating Aug 21, 2026, 10:02 AM UTC
Impacted products: Domain Purchase for Elements, Domain Purchase for Dedibox We are currently investigating this issue.
- resolved Aug 21, 2026, 01:01 PM UTC
This incident has been resolved.
Major August 21, 2026 [API] - [it-mil] - Not Available 33m APIs
Started Aug 21, 2026, 08:27 AM UTC· resolved Aug 21, 2026, 09:00 AM UTC
- investigating Aug 21, 2026, 08:27 AM UTC
APIs unavailable in it-mil-1. We are currently investigating this issue.
- resolved Aug 21, 2026, 09:00 AM UTC
This incident has been resolved.
Minor August 20, 2026 [fr-par] Site-to-site VPN configuration issue 38d 21h fr-par-1, fr-par-2, fr-par-3, VPC
Started Aug 20, 2026, 04:06 PM UTC· resolved Sep 28, 2026, 01:45 PM UTC
- monitoring Aug 20, 2026, 04:06 PM UTC
Following a configuration issue during a deployment, numerous routes stopped being advertised, which may have impacted routing to the PAR VPN gateways.
- resolved Sep 28, 2026, 01:45 PM UTC
This incident has been resolved.
Minor August 19, 2026 pl-waw - websites scw.site inaccessible 23m pl-waw-1, pl-waw-2, pl-waw-3, Web Hosting
Started Aug 19, 2026, 01:23 PM UTC· resolved Aug 19, 2026, 01:47 PM UTC
- investigating Aug 19, 2026, 01:23 PM UTC
Websites are inaccessible via their free subdomains (*.waw.scw.site / .scw.site) on the pl-waw region, whereas custom domains are working fine. Mail, FTP, and other services remain unaffected.
- resolved Aug 19, 2026, 01:47 PM UTC
This incident has been resolved.