Resolved after 6 hours 15 minutes, affecting Satori DAC AWS us-east-1 (N. Virginia) and Satori DAC AWS us-west-2 (Oregon) and 1 more, on May 20, 2026.
A fix has been deployed to all SaaS DACs. Customers with customer-hosted DACs should upgrade to v1.2621.2.
Affected components
Update timeline
- investigating May 20, 2026, 06:28 AM UTC
Our monitoring system has detected a change in Snowflake that impacts the availability of Snowflake Workspaces in Snowsight in some regions, in Snowflake Proxy Accounts. A fix for the issue is being prepared. We will update once a patch is available for customer-hosted DACs.
- identified May 20, 2026, 07:17 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 20, 2026, 09:59 AM UTC
A fix has been deployed to all SaaS DACs. Customers with customer-hosted DACs should upgrade to v1.2621.2.
- resolved May 20, 2026, 12:43 PM UTC
A fix has been deployed to all SaaS DACs. Customers with customer-hosted DACs should upgrade to v1.2621.2.
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