Resolved after 4 hours 4 minutes, affecting Satori DAC AWS us-west-2 (Oregon) and Customer Hosted DAC, on December 12, 2024.
This incident has been resolved. Customers who use the customer-hosted version of Satori should upgrade to v1.2449.2 to mitigate the issue.
Affected components
Update timeline
- investigating Dec 12, 2024, 06:07 AM UTC
We identified an issue with login to Snowsight on some accounts.
- identified Dec 12, 2024, 07:41 AM UTC
The issue has been identified, and a fix was provided to Satori SaaS. A fix for customer-hosted DACs will be released shortly.
- monitoring Dec 12, 2024, 08:02 AM UTC
The fix for customer-hosted DAC is available in version 1.2449.2. Snowflake customers should plan to upgrade to this version to avoid being impacted by the issue.
- resolved Dec 12, 2024, 10:11 AM UTC
This incident has been resolved. Customers who use the customer-hosted version of Satori should upgrade to v1.2449.2 to mitigate the issue.
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