Resolved after 2 hours 23 minutes, affecting SatisMeter Web Application and SatisMeter Surveys and 1 more, on November 25, 2024.
A fix has been implemented, we are monitoring the results but this will take a few hours before this fully operational again.
Affected components
SatisMeter Web ApplicationSatisMeter SurveysSatisMeter REST API
Update timeline
- investigating Nov 25, 2024, 04:00 PM UTC
We had an outage with Satismeter, which has now been identified and resolved. However, the app is still inaccessible. Satismeter loads back up again.
- monitoring Nov 25, 2024, 04:01 PM UTC
A fix has been implemented, we are monitoring the results but this will take a few hours before this fully operational again.
- resolved Nov 25, 2024, 06:23 PM UTC
This incident has now been resolved.
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