Resolved after 15 minutes, affecting Manage, on September 1, 2026.
The fix has been deployed and the payment form is restored. We're verifying the affected flows and monitoring for any further issues.
Affected components
Update timeline
- identified Sep 01, 2026, 07:31 AM UTC
We've identified an issue preventing the payment form from loading in Manage. Customers without a saved card are currently unable to add a payment method or upgrade their plan. Existing subscriptions and saved payment methods are not affected. The cause has been identified and a fix is being deployed. We'll post an update once it's live.
- monitoring Sep 01, 2026, 07:35 AM UTC
The fix has been deployed and the payment form is restored. We're verifying the affected flows and monitoring for any further issues.
- resolved Sep 01, 2026, 07:46 AM UTC
This incident has been resolved.
Your product runs on more than Sanity
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services