Sanity incident
Content Agent & Canvas experiencing elevated error rates
Minor Vendor's status page →
Resolved after 25 minutes, affecting Content Agent and Canvas, on January 20, 2026.
This incident is resolved. Our upstream AI provider has recovered, and Content Agent and Canvas error rates have returned to normal.
Affected components
Content AgentCanvas
Update timeline
- investigating Jan 20, 2026, 05:32 PM UTC
We’re investigating elevated error rates impacting Content Agent and Canvas. Some requests may fail with 5xx errors, though retries may sometimes succeed. We’re monitoring the upstream AI provider and will share updates as we learn more.
- resolved Jan 20, 2026, 05:58 PM UTC
This incident is resolved. Our upstream AI provider has recovered, and Content Agent and Canvas error rates have returned to normal.
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