Resolved after 53 minutes, affecting Content Agent and Canvas, on February 4, 2026.
This incident is resolved. Our upstream AI provider has recovered and Content Agent and Canvas error rates have returned to normal.
Affected components
Update timeline
- investigating Feb 04, 2026, 10:23 AM UTC
We’re investigating elevated error rates impacting Content Agent and Canvas functionality. Some requests may fail, though retries may sometimes succeed. We’re monitoring the upstream AI provider and will share updates as we have more information.
- monitoring Feb 04, 2026, 10:42 AM UTC
A fix in our upstream AI provider has been implemented and we are monitoring the results.
- resolved Feb 04, 2026, 11:17 AM UTC
This incident is resolved. Our upstream AI provider has recovered and Content Agent and Canvas error rates have returned to normal.
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