Sanity incident

Elevated error rates with asset upload

Resolved after 58 minutes, affecting Media Library and Asset Pipeline and 1 more, on February 24, 2026.

monitoring Feb 24, 2026, 11:45 AM UTC

We are continuing to monitor for any further issues.

Started
Feb 24, 2026, 11:07 AM UTC
Resolved
Feb 24, 2026, 12:06 PM UTC
Duration
58m
Detected by Pingoru
Feb 24, 2026, 11:07 AM UTC

Affected components

Media LibraryAsset PipelineStudio

Update timeline

  1. investigating Feb 24, 2026, 11:29 AM UTC

    We are aware of elevated errors with the uploading of assets for some customers, and are currently investigating.

  2. monitoring Feb 24, 2026, 11:32 AM UTC

    We can see that error levels have returned to normal, and are continuing to monitor.

  3. monitoring Feb 24, 2026, 11:45 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 24, 2026, 12:06 PM UTC

    This incident has been resolved.

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