Sanity incident

Issue with login via SSO/SAML

Major Vendor's status page →

Resolved after 1 hour 38 minutes, affecting Authentication, on March 12, 2026.

monitoring Mar 12, 2026, 01:22 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 12, 2026, 12:11 PM UTC
Resolved
Mar 12, 2026, 01:49 PM UTC
Duration
1h 38m
Detected by Pingoru
Mar 12, 2026, 12:11 PM UTC

Affected components

Authentication

Update timeline

  1. investigating Mar 12, 2026, 12:11 PM UTC

    We are currently investigating an issue with account logins via SAML SSO. This is not affecting the email/password login flow.

  2. investigating Mar 12, 2026, 12:29 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 12, 2026, 12:49 PM UTC

    We are continuing to investigate this issue.

  4. investigating Mar 12, 2026, 01:14 PM UTC

    We are continuing to investigate this issue.

  5. identified Mar 12, 2026, 01:19 PM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring Mar 12, 2026, 01:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Mar 12, 2026, 01:49 PM UTC

    This incident has been resolved.

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