Sanity incident

Content Agent - Delivery issue with some longer-running threads

Resolved after 5 hours 55 minutes, affecting Content Agent, on May 29, 2026.

monitoring May 29, 2026, 10:03 AM UTC

A fix has been implemented and we are monitoring the results.

Started
May 29, 2026, 09:19 AM UTC
Resolved
May 29, 2026, 03:14 PM UTC
Duration
5h 55m
Detected by Pingoru
May 29, 2026, 09:19 AM UTC

Affected components

Content Agent

Update timeline

  1. investigating May 29, 2026, 09:19 AM UTC

    We are aware of an issue with the Content Agent in Dashboard where a small number of responses in longer-running threads may not be delivered to the user. We are investigating and will provide an update shortly.

  2. identified May 29, 2026, 09:21 AM UTC

    The issue has been identified and we are working on a fix.

  3. monitoring May 29, 2026, 10:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 29, 2026, 03:14 PM UTC

    This incident has now been resolved.

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