Resolved after 8 hours 13 minutes, affecting US Cloud Dashboard and European Cloud Dashboard and 1 more, on April 8, 2026.
We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.
Affected components
Update timeline
- investigating Apr 08, 2026, 07:21 AM UTC
We're currently investigating an issue where the Devices page within the Dashboard Settings fails to load, returning a "We're sorry, an error occurred" message.
- investigating Apr 08, 2026, 07:21 AM UTC
We are continuing to investigate this issue.
- investigating Apr 08, 2026, 09:19 AM UTC
The issue affecting the Devices page within the Dashboard Settings is still ongoing for some customers. Our engineering team remains actively engaged.
- investigating Apr 08, 2026, 11:52 AM UTC
Engineering has identified the root cause and is actively working to resolve the issue.
- identified Apr 08, 2026, 02:22 PM UTC
Engineering has identified the root cause and mitigated the issue for some regions. We are still actively working to fully resolve it for all affected customers.
- resolved Apr 08, 2026, 03:35 PM UTC
We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.
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