Resolved after 2 hours 52 minutes, affecting Safety / Cameras, on September 3, 2025.
Our engineering team has resolved the issue and is now monitoring to confirm downloads can be completed as normal.
Affected components
Safety / Cameras
Update timeline
- investigating Sep 03, 2025, 09:46 AM UTC
We are currently investigating an issue that is impacting safety video downloads for some customers.
- monitoring Sep 03, 2025, 12:32 PM UTC
Our engineering team has resolved the issue and is now monitoring to confirm downloads can be completed as normal.
- resolved Sep 03, 2025, 12:38 PM UTC
This incident has been resolved.
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