Salto incident

AI Explain Feature fails to load explanation.

Resolved after 1 hour 8 minutes, affecting NaCl Explorer, on December 5, 2024.

investigating Dec 05, 2024, 08:31 PM UTC

We are currently investigating an issue with the AI Explain feature within the application. Our team is working on a fix. This does not affect other Salto operations, such as Fetch, Compare, or Deploy. Please don't hesitate to reach out to support if you have any questions or concerns.

Started
Dec 05, 2024, 08:31 PM UTC
Resolved
Dec 05, 2024, 09:39 PM UTC
Duration
1h 8m
Detected by Pingoru
Dec 05, 2024, 08:31 PM UTC

Affected components

NaCl Explorer

Update timeline

  1. investigating Dec 05, 2024, 08:31 PM UTC

    We are currently investigating an issue with the AI Explain feature within the application. Our team is working on a fix. This does not affect other Salto operations, such as Fetch, Compare, or Deploy. Please don't hesitate to reach out to support if you have any questions or concerns.

  2. resolved Dec 05, 2024, 09:39 PM UTC

    This incident has been resolved and AI Explain should work as expected.

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