Salesforce incident

Performance degradation: JPN6S

Resolved after 1 hour 17 minutes, affecting JPN6S, on October 29, 2026.

monitoring Oct 29, 2026, 07:05 AM UTC

The Salesforce Technology team has completed its investigation and determined that the listed instances and services remained healthy and did not experience impact during the times outlined. We apologize for any inconvenience caused by the false positive notification, and we will undertake a full investigation as we look to improve our impact alerting and assessment configurations.

Started
Oct 29, 2026, 05:48 AM UTC
Resolved
Oct 29, 2026, 07:05 AM UTC
Duration
1h 17m
Detected by Pingoru
Oct 29, 2026, 05:48 AM UTC

Affected components

JPN6S

Update timeline

  1. identified Oct 29, 2026, 05:48 AM UTC

    Degradation Started: performanceDegradation

  2. identified Oct 29, 2026, 06:08 AM UTC

    Degradation Started: performanceDegradation

  3. resolved Oct 29, 2026, 07:05 AM UTC

    Resolved: Incident Resolved

  4. monitoring Oct 29, 2026, 07:05 AM UTC

    The Salesforce Technology team has completed its investigation and determined that the listed instances and services remained healthy and did not experience impact during the times outlined. We apologize for any inconvenience caused by the false positive notification, and we will undertake a full investigation as we look to improve our impact alerting and assessment configurations.

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