Resolved after 1 day 2 hours, affecting FME AI Service, on April 27, 2026.
This incident is resolved, but we continue to monitor the status of our AI vendor.
Affected components
FME AI Service
Update timeline
- investigating Apr 27, 2026, 10:09 PM UTC
We're currently investigating issues accessing the FME AI service, likely due to vendor issues. While conversations can be retrieved, AI responses are currently not completing for the majority of users.
- monitoring Apr 27, 2026, 10:56 PM UTC
Our AI vendor appears to have partially resolved the issue. We will continue to monitor the effect on the AI Service.
- resolved Apr 29, 2026, 12:10 AM UTC
This incident is resolved, but we continue to monitor the status of our AI vendor.
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