Rybbon incident

Physical Reward Card Orders - Unable to Place Orders

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Resolved after 1 day 7 hours, affecting BHN Rewards Application - app.rybbon.net and BHN Rewards API, on April 27, 2026.

investigating Apr 27, 2026, 08:57 AM UTC

We are currently experiencing an issue affecting physical reward card orders. Customers may be unable to place orders at this time. Our team is actively investigating and will provide updates as soon as possible.

Started
Apr 27, 2026, 08:57 AM UTC
Resolved
Apr 28, 2026, 04:20 PM UTC
Duration
1d 7h
Detected by Pingoru
Apr 27, 2026, 08:57 AM UTC

Affected components

BHN Rewards Application - app.rybbon.netBHN Rewards API

Update timeline

  1. investigating Apr 27, 2026, 08:57 AM UTC

    We are currently experiencing an issue affecting physical reward card orders. Customers may be unable to place orders at this time. Our team is actively investigating and will provide updates as soon as possible.

  2. resolved Apr 28, 2026, 04:20 PM UTC

    This incident has been resolved.

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