Rybbon incident

Brand Outage: Multiple India Rewards

Resolved after 21 days 23 hours, affecting BHN Rewards Application - app.rybbon.net, on March 10, 2026.

identified Mar 19, 2026, 10:39 AM UTC

Redemptions for all India brands are currently available, with the exception of Amazon. We will provide a further update once Amazon redemptions resume.

Started
Mar 10, 2026, 06:15 AM UTC
Resolved
Apr 01, 2026, 05:44 AM UTC
Duration
21d 23h
Detected by Pingoru
Mar 10, 2026, 06:15 AM UTC

Affected components

BHN Rewards Application - app.rybbon.net

Update timeline

  1. investigating Mar 12, 2026, 06:15 AM UTC

    We are experiencing an increase in errors with multiple India brand redemptions. The issue is currently being investigated.

  2. investigating Mar 12, 2026, 06:17 AM UTC

    We are continuing to investigate this issue.

  3. identified Mar 19, 2026, 10:39 AM UTC

    Redemptions for all India brands are currently available, with the exception of Amazon. We will provide a further update once Amazon redemptions resume.

  4. resolved Apr 01, 2026, 05:44 AM UTC

    This incident has been resolved.

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