Resolved after 2 hours 5 minutes, affecting Official Models, on August 4, 2026.
The incident now has been resolved. The model DeepSeek-V4-Pro is now fully operational.
Affected components
Update timeline
- investigating Aug 04, 2026, 03:58 PM UTC
We are experiencing a timeouts with DeepSeek-V4-Pro vLLM model. The team are investigating. Updates will follow.
- identified Aug 04, 2026, 04:28 PM UTC
We've identified the issue and it is associated with an up-stream DC provider. The team now is working with to bring the GPU node back online.
- identified Aug 04, 2026, 04:44 PM UTC
The provider still working on this issue Our team now is working to change the affected node
- identified Aug 04, 2026, 05:16 PM UTC
The provider still hasn't fixed the node issue. Our team is finishing the node switch
- monitoring Aug 04, 2026, 05:30 PM UTC
The node has been replaced. The model is currently starting. Expect delay 10-30 mins
- resolved Aug 04, 2026, 06:04 PM UTC
The incident now has been resolved. The model DeepSeek-V4-Pro is now fully operational.
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