Runware incident
Some of the models has degraded performance or timeouts
Resolved after 5 hours 7 minutes, affecting Official Models, on August 5, 2026.
Some models are intermittently slow or timing out due to a network issue at one of our infrastructure providers. The issue comes in short bursts, and affected requests recover automatically once each burst passes. We are working with the provider on a fix and will post updates here.
Affected components
Update timeline
- investigating Aug 05, 2026, 01:19 PM UTC
We're currently experiencing issues with some of the models. Issue sits on the infrastructure side, so team now is investigating.
- identified Aug 05, 2026, 01:46 PM UTC
The team is still investigating
- identified Aug 05, 2026, 02:36 PM UTC
We've identified the issue with our third-party provider and now preparing the remediation.
- monitoring Aug 05, 2026, 03:26 PM UTC
We’ve migrated some of the consumers to a stable location. Queues are back to normal, we will keep monitoring this incident for a while
- monitoring Aug 05, 2026, 03:51 PM UTC
Some models are intermittently slow or timing out due to a network issue at one of our infrastructure providers. The issue comes in short bursts, and affected requests recover automatically once each burst passes. We are working with the provider on a fix and will post updates here.
- resolved Aug 05, 2026, 06:26 PM UTC
The issue has been resolved. Thank you for the patience.
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