Runware incident

Seedance 2.5 – Elevated Generation Latency

Resolved after 2 days 19 hours, affecting API and API, on September 10, 2026.

resolved Sep 13, 2026, 03:20 PM UTC

We're continuing to monitor Seedance 2.5 performance. Generation times have improved and we'll keep watching closely.

Started
Sep 10, 2026, 07:21 PM UTC
Resolved
Sep 13, 2026, 03:20 PM UTC
Duration
2d 19h
Detected by Pingoru
Sep 10, 2026, 07:21 PM UTC

Affected components

APIAPI

Update timeline

  1. identified Sep 10, 2026, 07:21 PM UTC

    We’re aware of elevated latency on Seedance 2.5 due to capacity constraints with our upstream video generation provider. This is affecting generation times. We’re actively working with the provider to get this resolved and will share updates as we have them..

  2. monitoring Sep 11, 2026, 11:33 AM UTC

    We've seen a meaningful improvement in Seedance 2.5 generation latency over the past several hours as we continue working with our upstream provider. Performance is trending back toward normal levels.

  3. resolved Sep 13, 2026, 03:20 PM UTC

    We're continuing to monitor Seedance 2.5 performance. Generation times have improved and we'll keep watching closely.

Your product runs on more than Runware

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →