Runa incident

Amazon DE orders are failing

Resolved after 8 minutes, affecting Gift Processing, on August 28, 2026.

investigating Aug 28, 2026, 04:45 PM UTC

We are currently investigating an issue causing some orders of Amazon DE (AMZ-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Aug 28, 2026, 04:45 PM UTC
Resolved
Aug 28, 2026, 04:54 PM UTC
Duration
8m
Detected by Pingoru
Aug 28, 2026, 04:45 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Aug 28, 2026, 04:45 PM UTC

    We are currently investigating an issue causing some orders of Amazon DE (AMZ-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Aug 28, 2026, 04:54 PM UTC

    This incident has been resolved.

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