Runa incident

JCPenney US orders are failing

Resolved after 3 hours 23 minutes, affecting Gift Processing, on August 26, 2026.

investigating Aug 26, 2026, 02:09 AM UTC

We are currently investigating an issue causing some orders of JCPenney US (JCPENY-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Aug 26, 2026, 02:09 AM UTC
Resolved
Aug 26, 2026, 05:33 AM UTC
Duration
3h 23m
Detected by Pingoru
Aug 26, 2026, 02:09 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Aug 26, 2026, 02:09 AM UTC

    We are currently investigating an issue causing some orders of JCPenney US (JCPENY-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Aug 26, 2026, 05:33 AM UTC

    This incident has been resolved.

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