Runa incident

Swensen's SG orders are failing

Resolved after 71 days 2 hours, affecting Gift Processing, on August 14, 2026.

investigating Aug 14, 2026, 04:55 AM UTC

We are currently investigating an issue causing some orders of Swensen's SG (SWENS-SG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started: Aug 14, 2026, 04:55 AM UTC
Resolved: Oct 24, 2026, 07:48 AM UTC
Duration: 71d 2h
Detected by Pingoru: Aug 14, 2026, 04:55 AM UTC

Affected components

Gift Processing

Update timeline

investigating Aug 14, 2026, 04:55 AM UTC

We are currently investigating an issue causing some orders of Swensen's SG (SWENS-SG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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