Runa incident

Roblox NZ orders are failing

Resolved after 71 days 19 hours, affecting Gift Processing, on August 13, 2026.

investigating Aug 13, 2026, 12:00 PM UTC

We are currently investigating an issue causing some orders of Roblox NZ (ROBLOX-NZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Aug 13, 2026, 12:00 PM UTC
Resolved
Oct 24, 2026, 07:38 AM UTC
Duration
71d 19h
Detected by Pingoru
Aug 13, 2026, 12:00 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Aug 13, 2026, 12:00 PM UTC

    We are currently investigating an issue causing some orders of Roblox NZ (ROBLOX-NZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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