Runa incident

Nintendo eShop US orders are failing

Resolved after 6 hours 57 minutes, affecting Gift Processing, on August 12, 2026.

investigating Aug 12, 2026, 09:57 AM UTC

We are currently investigating an issue causing some orders of Nintendo eShop US (NITD-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Aug 12, 2026, 09:57 AM UTC
Resolved
Aug 12, 2026, 04:54 PM UTC
Duration
6h 57m
Detected by Pingoru
Aug 12, 2026, 09:57 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Aug 12, 2026, 09:57 AM UTC

    We are currently investigating an issue causing some orders of Nintendo eShop US (NITD-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Aug 12, 2026, 04:54 PM UTC

    This incident has been resolved.

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