Runa incident

MakeMyTrip Pre Buy IN orders are failing

Resolved after 2 hours 15 minutes, affecting Gift Processing, on August 11, 2026.

monitoring Aug 11, 2026, 04:56 PM UTC

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Started
Aug 11, 2026, 03:41 PM UTC
Resolved
Aug 11, 2026, 05:56 PM UTC
Duration
2h 15m
Detected by Pingoru
Aug 11, 2026, 03:41 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Aug 11, 2026, 03:41 PM UTC

    We are currently investigating an issue causing some orders of MakeMyTrip Pre Buy IN (MMTP-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Aug 11, 2026, 04:56 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Aug 11, 2026, 05:56 PM UTC

    This incident has been resolved.

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