Resolved after 1 day 6 hours, affecting Gift Processing, on August 9, 2026.
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Affected components
Update timeline
- investigating Aug 09, 2026, 12:35 PM UTC
We are currently investigating an issue causing some orders of London Theatre Direct UK (LNDTH-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring Aug 10, 2026, 05:41 PM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
- resolved Aug 10, 2026, 06:41 PM UTC
This incident has been resolved.
Your product runs on more than Runa
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services