Runa incident

Gaucho - UK orders are failing

Resolved after 77 days 12 hours, affecting Gift Processing, on August 7, 2026.

investigating Aug 07, 2026, 11:10 AM UTC

We are currently investigating an issue causing some orders of Gaucho - UK (GAUCHB-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started: Aug 07, 2026, 11:10 AM UTC
Resolved: Oct 23, 2026, 11:14 PM UTC
Duration: 77d 12h
Detected by Pingoru: Aug 07, 2026, 11:10 AM UTC

Affected components

Gift Processing

Update timeline

investigating Aug 07, 2026, 11:10 AM UTC

We are currently investigating an issue causing some orders of Gaucho - UK (GAUCHB-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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