Runa incident

Sobeys CA orders are failing

Resolved after 2 hours 5 minutes, affecting Gift Processing, on July 31, 2026.

investigating Jul 31, 2026, 09:07 AM UTC

We are currently investigating an issue causing some orders of Sobeys CA (SOB-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Jul 31, 2026, 09:07 AM UTC
Resolved
Jul 31, 2026, 11:12 AM UTC
Duration
2h 5m
Detected by Pingoru
Jul 31, 2026, 09:07 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jul 31, 2026, 09:07 AM UTC

    We are currently investigating an issue causing some orders of Sobeys CA (SOB-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Jul 31, 2026, 11:12 AM UTC

    This incident has been resolved.

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