Resolved after 5 days 1 hour, affecting Gift Processing, on July 30, 2026.
We are currently investigating an issue causing some orders of Hello Fresh US (HFRESH-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Affected components
Gift Processing
Update timeline
- investigating Jul 30, 2026, 02:03 PM UTC
We are currently investigating an issue causing some orders of Hello Fresh US (HFRESH-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- resolved Aug 04, 2026, 03:28 PM UTC
This incident has been resolved.
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