Resolved after 8 days 8 hours, affecting Gift Processing, on July 29, 2026.
We are currently investigating an issue causing some orders of Primera NL (PRIM-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Affected components
Gift Processing
Update timeline
- investigating Jul 29, 2026, 08:55 AM UTC
We are currently investigating an issue causing some orders of Primera NL (PRIM-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- resolved Aug 06, 2026, 05:12 PM UTC
This incident has been resolved.
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