Runa incident

Cinépolis: Boleto Tradicional de Lunes a Domingo MX orders are failing

Resolved after 6 days 15 hours, affecting Gift Processing, on July 28, 2026.

investigating Jul 28, 2026, 11:45 PM UTC

We are currently investigating an issue causing some orders of Cinépolis: Boleto Tradicional de Lunes a Domingo MX (CINELD-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started: Jul 28, 2026, 11:45 PM UTC
Resolved: Aug 04, 2026, 03:02 PM UTC
Duration: 6d 15h
Detected by Pingoru: Jul 28, 2026, 11:45 PM UTC

Affected components

Gift Processing

Update timeline

investigating Jul 28, 2026, 11:45 PM UTC

We are currently investigating an issue causing some orders of Cinépolis: Boleto Tradicional de Lunes a Domingo MX (CINELD-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
resolved Aug 04, 2026, 03:02 PM UTC

This incident has been resolved.

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