Runa incident

Roblox US orders are failing

Resolved after 1 hour 35 minutes, affecting Gift Processing, on July 28, 2026.

investigating Jul 28, 2026, 08:58 AM UTC

We are currently investigating an issue causing some orders of Roblox US (ROBLOX-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Jul 28, 2026, 08:58 AM UTC
Resolved
Jul 28, 2026, 10:34 AM UTC
Duration
1h 35m
Detected by Pingoru
Jul 28, 2026, 08:58 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jul 28, 2026, 08:58 AM UTC

    We are currently investigating an issue causing some orders of Roblox US (ROBLOX-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Jul 28, 2026, 10:34 AM UTC

    This incident has been resolved.

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