Runa incident

Minecraft MX orders are failing

Resolved after 92 days 8 hours, affecting Gift Processing, on July 23, 2026.

investigating Jul 23, 2026, 01:49 PM UTC

We are currently investigating an issue causing some orders of Minecraft MX (MRAFT-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started: Jul 23, 2026, 01:49 PM UTC
Resolved: Oct 23, 2026, 10:13 PM UTC
Duration: 92d 8h
Detected by Pingoru: Jul 23, 2026, 01:49 PM UTC

Affected components

Gift Processing

Update timeline

investigating Jul 23, 2026, 01:49 PM UTC

We are currently investigating an issue causing some orders of Minecraft MX (MRAFT-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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