Runa incident

Marriott US orders are failing

Resolved after 1 day 1 hour, affecting Gift Processing, on April 28, 2026.

monitoring Apr 29, 2026, 05:18 PM UTC

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Started
Apr 28, 2026, 04:20 PM UTC
Resolved
Apr 29, 2026, 06:18 PM UTC
Duration
1d 1h
Detected by Pingoru
Apr 28, 2026, 04:20 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Apr 28, 2026, 04:20 PM UTC

    We are currently investigating an issue causing some orders of Marriott US (MRIOT-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Apr 29, 2026, 05:18 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Apr 29, 2026, 06:18 PM UTC

    This incident has been resolved.

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