Resolved after 13 days, affecting Gift Processing, on July 21, 2026.
We are currently investigating an issue causing some orders of Old Navy CA (OLDNAV-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Affected components
Gift Processing
Update timeline
- investigating Jul 21, 2026, 05:41 PM UTC
We are currently investigating an issue causing some orders of Old Navy CA (OLDNAV-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- resolved Aug 03, 2026, 06:08 PM UTC
This incident has been resolved.
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