Resolved after 90 days 20 hours, affecting Gift Processing, on July 16, 2026.
We are currently investigating an issue causing some orders of POWER NO (POWER-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Affected components
Gift Processing
Update timeline
- investigating Jul 16, 2026, 02:21 PM UTC
We are currently investigating an issue causing some orders of POWER NO (POWER-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- resolved Oct 15, 2026, 11:10 AM UTC
This incident has been resolved.
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